Repairs Maintenance


At GBCH we’re committed to providing safe, clean, secure and suitable accommodation. As such, we carry out regular welfare and maintenance checks for all our service users.

In order to maintain high standards, it’s important that you report any damage or repairs promptly. You can do so by using the form below.


Repair Schedule

From the point that you inform us of the need for repairs, the timescale is as follows:

  • Emergency repairs – 24 hours (this refers to issues that prevent you from carrying out duties essential to daily life such as washing, cooking, sleeping etc.)
  • Urgent repairs – 7 days
  • General repairs – 28 days


Report a Repair

Please complete the form below to report your repair or maintenance issue, giving as much detail as possible.