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Supported Housing Manager (Homeless) – Leeds

We are looking for an experienced individual who is committed to ensuring the provision of consistent and effective support services to Homeless vulnerable individuals.

Job Type: Full-time, Permanent Salary: £35,000 – £40,000 Ref: DSM/GBCH

The Role:

The Supported Housing Manager will be responsible for delivering a high-quality service, compliant with statutory requirements.

Key responsibilities:

• Ensuring ongoing support and training needs of staff are met – facilitate professional development and promote and improve effective support provision
• Ensuring service delivery complies with internal policies and procedures, and staff understand and adhere to internal processes
• Monitoring and supervision of support workers, including probation reviews and appraisals
• Designated Safeguarding Lead – responsible for all areas of risk mitigation, incident management, and effective recording and reporting
• Liaising with Service Manager, Quality Assurance Manager and Compliance & Safeguarding Manager with respect to consistency of support, managing incidents and engagement, monitoring & evaluation of case notes, and support strategies
• Managing multi-agency relationships, outreach and promoting GBCH’s services
• Developing and maintaining effective relationships with referral agencies and external stakeholders – local authorities, support services/agencies and other providers

Key Requirements:

• Experience of effectively leading a team to deliver a high standard of support provision
• Highly motivated and solution-focused, able to work with patience, empathy, and professionalism in challenging environments
• Minimum 2 years’ experience working with vulnerable adults from diverse backgrounds, with a range of support needs
• Expereince in supported housing and managing service users with complex needs
• Experiencing of maintaining effective multi-agency relationships
• Demonstrable understanding of the issues affecting vulnerable adults
• Understanding of compliance and relevant legislation/statutory requirements
• In-depth understanding of confidentiality, information-sharing, safeguarding and risk mitigation
• Able to demonstrate effective communication, planning, and organisation skills
• Commitment to equity in service provision