Supported Housing Manager (Homeless) – Leeds

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Supported Housing Manager (Homeless) – Leeds

We are looking for an experienced individual who is committed to ensuring the provision of consistent and effective support services to Homeless vulnerable individuals.

Job Type: Full-time, Permanent Salary: £35,000 – £40,000 Ref: DSM/GBCH

The Role:

The Supported Housing Manager will be responsible for delivering a high-quality service, compliant with statutory requirements.

Key responsibilities:

  • Ensuring ongoing support and training needs of staff are met – facilitate professional development and promote and improve effective support provision
  • Ensuring service delivery complies with internal policies and procedures, and staff understand and adhere to internal processes
  • Monitoring and supervision of support workers, including probation reviews and appraisals
  • Designated Safeguarding Lead – responsible for all areas of risk mitigation, incident management, and effective recording and reporting
  • Liaising with Service Manager, Quality Assurance Manager and Compliance & Safeguarding Manager with respect to consistency of support, managing incidents and engagement, monitoring & evaluation of case notes, and support strategies
  • Managing multi-agency relationships, outreach and promoting GBCH’s services
  • Developing and maintaining effective relationships with referral agencies and external stakeholders – local authorities, support services/agencies and other providers

Key Requirements:

  • Experience of effectively leading a team to deliver a high standard of support provision
  • Highly motivated and solution-focused, able to work with patience, empathy, and professionalism in challenging environments
  • Minimum 2 years’ experience working with vulnerable adults from diverse backgrounds, with a range of support needs
  • Expereince in supported housing and managing service users with complex needs
  • Experiencing of maintaining effective multi-agency relationships
  • Demonstrable understanding of the issues affecting vulnerable adults
  • Understanding of compliance and relevant legislation/statutory requirements
  • In-depth understanding of confidentiality, information-sharing, safeguarding and risk mitigation
  • Able to demonstrate effective communication, planning, and organisation skills
  • Commitment to equity in service provision


  • Company pension
  • On-site parking
  • Referral programme
  • Store discount


  • Monday to Friday


  • service advisor: 1 year (preferred)
  • Supported Housing: 2 years (preferred)


  • Driving License and Access to Own Vehicle. (required)

Work Location: One location

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