Landlord FAQs

Your questions answered

Common Questions from Landlords

 

We’ve put together a helpful brochure to support you at every step of your landlord journey. Download it using the button below to learn more about who we are, how we work with landlords, and find answers to our top frequently asked questions.

 

What areas do you cover?

We operate across West Yorkshire, South Yorkshire, the West Midlands, and Bedfordshire, providing supported accommodation to individuals and families in need.

I’d like to rent my property – what’s the process?

1. Initial enquiry – Send us basic details about your property to landlords@greenbridgehousing.org
2. Consultation – We’ll arrange a call to explain the process and next steps.
3. Property assessment – A site visit ensures the property meets our standards.
4. Agreement – We finalise the contract and prepare the property for tenancy.

Is a HMO licence required?

Not in all cases. We can assist with the licensing process and advise on property suitability, especially if your property is not yet licensed.

What tenancy agreement is used?

We typically take properties under a lease or agreement, depending on your preferences and property type. You won’t be dealing with individual tenants.

How long is the minimum term?

We usually request a minimum 5 year lease, with potential for longer-term partnerships depending on property availability.

How much rent will I receive?

Rent is based on Local Housing Allowance (LHA) rates for your area, ensuring sustainable income while maintaining affordability for tenants. By partnering with us, you’re not only receiving a competitive rental income but also contributing to a meaningful cause—helping to create stable homes and a brighter future for
individuals and families in your area.

When is my rent review?

Rent reviews follow the schedule outlined in your contract to ensure transparency and fairness.

What if tenants cause damage?

Any damage caused by tenants will be repaired by our team at no cost to you. We’re committed to maintaining your property to the highest standards throughout the tenancy.

Who are the tenants?

Our tenants are individuals on structured support plans, often transitioning from difficult circumstances. We provide both accommodation and tailored support to help them regain independence and integrate into the community.

Do I need an inventory?

Yes, a detailed inventory helps protect all parties by recording the property’s condition and contents at the start of the tenancy. We can recommend trusted local providers if needed.

Who pays utility bills and Council Tax?

We take full responsibility for all utility bills and Council Tax for shared accommodation. In self-contained units, we cover these costs during void periods.

Once a tenant moves in, they become liable for utility and Council Tax accounts, although we continue to support them with advice and guidance to help manage payments. Landlords should ensure all existing accounts are closed upon handover, as we assume responsibility from that point forward.

Who handles repairs?

Our in-house maintenance team manages the vast majority of repairs and maintenance, ensuring issues are resolved promptly and professionally. In rare cases where responsibility lies with the landlord—such as major structural repairs—this is clearly outlined in the lease agreement, and we coordinate directly to ensure minimal disruption.

What are my responsibilities?

Before handover, landlords must provide:
– Valid Gas Safety, Electrical Safety, and EPC certificates
– A fully functioning boiler for heating and hot water

Ongoing renewals and property upkeep are managed by us. Refer to your contract appendix for full details.

What is landlord insurance?

Landlord insurance provides protection beyond standard home insurance. Policies typically include:

– Building and contents cover
– Liability cover
– Loss of rent
– Legal expenses

While not legally required, it’s strongly advised to safeguard your property and income.

How do I arrange access to the property?

Landlords must provide:

– The property address
– Purpose of the visit
– Name of the attendee
– Preferred date and time

We require two weeks’ notice to notify tenants and ensure access is arranged smoothly.

Need more information?

If you have any other questions or would like to discuss any topic further, feel free to reach out to our friendly team at landlords@greenbridgehousing.org. We’re here to support you every step of the way.

Alternatively raise a query via our website here